Question: "Our admin team is compiling one list each month of 10 tips to get better at a certain skill. We simply post these on our walls at work to always keep us in learning mode. This month's list is about time management. For the first time, we're not filling up a list very quickly—we keep rejecting ideas because so many of them haven't really helped us that much in the past. Does anyone have any gems they can share?" - Samantha, Customer Service Dispatcher
Admin Pro Forum
Share best-practices with your administrative peers. Pose a question, offer advice, or just be a fly on the wall.
Question: "A situation has arisen in our office involving a lack of raises for admins going back three years, while other departments get steady increases. We believe that only the whole admin team presenting our grievance at once will work to get a change made, because individual complaints just haven't had any impact. I'm looking for guidance on the best way to present a 'unified front' when an issue needs to be addressed this way. Should our concerns be in writing? Should one of us act as the leader who presents them?" - Daphne, Conference Center Assistant
Question: "I am planning to move out of state this summer. When would be the appropriate time to let my current employer know of my plans? I would like to give them enough notice so they can find a replacement, but I'm concerned that if I let them know sooner rather than later, they might replace me. I would like to work as much as I can." - Nancy
Question: "I go to work every day suspecting I could actually do the job of the supervisor I'm assisting—and maybe even do it a little bit better. I'm trying to be as patient as I can, but I'm finding it harder and harder to stay motivated when I feel this way. How do other admins manage it when they have these thoughts?" - Ivana, Shipping Logistics Assistant
Question: "I’m looking for a project tracking program for my department. We handle high volumes of licensure and construction projects for many different facilities, and they are very detailed with lots of moving parts. What software do you use for tracking your projects?" - Laura, Assistant VP
Question: "We're getting concerned where I work that the overwhelming amount of documents and data that we generate every day aren't being safely stored and tracked. We have no one person whose job it is to make sure that important files, customer records, financial statements, logbooks, correspondence, social media content, even security tapes and cellphone records are properly handled and archived—it's way too much for HR when every employee is churning out so much stuff on their own. Does anyone out there actually have a system in place to get a handle on all of this, or are most companies like us, just letting everything stack up in cabinets and fill up the computer network and hoping nothing vital gets lost along the way?" — Geena, Delivery Services Coordinator