Admin Pro Forum

Share best-practices with your administrative peers. Pose a question, offer advice, or just be a fly on the wall.

Question: “My company does not have a dedicated receptionist and has assigned receptionist duties to four assistants. It’s difficult for the four of us to get our regular work done with the added duties of answering incoming calls, transferring calls and logging them into the customer management system. How can we persuade management to consider hiring a full-time receptionist without jeopardizing our own jobs?” — Upset in the West

Question: “I work with someone who has a strong diva personality.  She is a good worker, but believes she is better than everyone else, and points that out on a regular basis through her actions. To top this off, she is constantly interrupting others.  How should I deal with this without insulting her or raising a big fuss?” — Caron Mosey

Question: “I work with someone who has a strong Diva personality.  She is a good worker, but believes she is better than everyone else, and points that out on a regular basis through her actions. To top this off, she is constantly interrupting others.  How should I deal with this without insulting her or raising a big fuss?” — Caron Mosey

Question: “Does anyone have a recommendation for Project Management utilizing an already existing SharePoint system?” — LaNash Wallander

Question: “Does anyone have a recommendation for Project Management utilizing an already existing SharePoint system?” — LaNash Wallander

Question: “I oversee the contract janitorial crew. How do companies deal with the problems of keeping the lunchroom and refrigerators clean during the day? I struggle with the time between the daily cleanings. Anyone have any suggestions?”—Rachel
 

Question: “I oversee the contract janitorial crew. How do companies deal with the problems of keeping the lunchroom and refrigerators clean during the day? I struggle with the time between the daily cleanings. Anyone have any suggestions?”—Rachel
 

Question: “I’m wondering how other companies handle this situation: A worker is out on vacation leave (paid) and she gets sick during some of the vacation. Do companies allow employees to exchange those vacation days for sick days and let the worker take the vacation days another time?” — Belinda

Question: “I’m wondering how other companies handle this situation: A worker is out on vacation leave (paid) and she gets sick during some of the vacation. Do companies allow employees to exchange those vacation days for sick days and let the worker take the vacation days another time?” — Belinda

Question: “I need help communicating with a younger boss. As I am over age 50, most of our managers are younger and think they know everything. They tend to listen to the younger, fresh-out-of-college administrators. I don’t have gray hair, I dress appropriately for my age and always act professionally. Any other ‘experienced’ administrators with the same issue?” — Anonymous