Admin Pro Forum

Share best-practices with your administrative peers. Pose a question, offer advice, or just be a fly on the wall.

Question: “I am a female executive assistant who works for a female boss. When I answer her telephone line, the callers often mistake me for her. I have been answering the phone, ‘Dianne Smith’s office, this is Mary Lynn speaking.’ Does anyone have a better suggestion?” — Mary Lynn Burrows

Question: “I am a female executive assistant who works for a female boss. When I answer her telephone line, the callers often mistake me for her. I have been answering the phone, ‘Dianne Smith’s office, this is Mary Lynn speaking.’ Does anyone have a better suggestion?” — Mary Lynn Burrows

Question: “A co-worker uses the monthly staff meeting as a forum to openly criticize my work unnecessarily. Unfortunately, when put on the spot, I become defensive rather than putting an end to her bullying. What can I say to her to stop these monthly put-downs? Should I tell her that if she has something to discuss with me, the staff meeting is not the proper forum and she should address her concerns to me privately?” — Anonymous

Question: “A co-worker uses the monthly staff meeting as a forum to openly criticize my work unnecessarily. Unfortunately, when put on the spot, I become defensive rather than putting an end to her bullying. What can I say to her to stop these monthly put-downs? Should I tell her that if she has something to discuss with me, the staff meeting is not the proper forum and she should address her concerns to me privately?” — Anonymous

Question: “How would you file the business name William Starck Architects? Is it Starck, William Architects, or Starck Architects, William, or something else?” — Lisa

Question: “How would you file the business name William Starck Architects? Is it Starck, William Architects, or Starck Architects, William, or something else?” — Lisa

Question: "My CEO asked me to look into the feasibility of requiring employees to be 'tobacco-free' off the job as well as during working hours. He thinks we could save a lot on health insurance if none of our employees smoke. Has anybody done this ... or considered it?
What issues do I need to consider before I make a recommendation on how we should proceed?" — Anonymous

Question: "My CEO asked me to look into the feasibility of requiring employees to be 'tobacco-free' off the job as well as during working hours. He thinks we could save a lot on health insurance if none of our employees smoke. Has anybody done this ... or considered it?
What issues do I need to consider before I make a recommendation on how we should proceed?" — Anonymous

Question: “We have a co-worker who is nearing 80 years old. Her performance is starting to slip, and we’re too busy to cover for her when she creates more work than she accomplishes. Is there an alternative to termination?  We’d like to help her depart with dignity, but there are no indications toward that end.” — Caroline

Question: “We have a co-worker who is nearing 80 years old. Her performance is starting to slip, and we’re too busy to cover for her when she creates more work than she accomplishes. Is there an alternative to termination?  We’d like to help her depart with dignity, but there are no indications toward that end.” — Caroline