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Admin Pro Forum

Share best-practices with your administrative peers. Pose a question, offer advice, or just be a fly on the wall.

Question: “I’m a young executive secretary. I like my job now, but wonder what career opportunities the profession would offer in the future. What should I do to build my career skills? Is this a good field for the younger generation?" — Anonymous

Question: “I’m a young executive secretary. I like my job now, but wonder what career opportunities the profession would offer in the future. What should I do to build my career skills? Is this a good field for the younger generation?" — Anonymous

Question: “I’m always looking for time-savers. What are your favorite keyboard shortcuts that you use every day?” – CN
 

Question: “I’m always looking for time-savers. What are your favorite keyboard shortcuts that you use every day?” – CN

Question: “I work for an accounting firm with about 65 employees. We have a receptionist, and her sister (Sue) is her back up. Sue has other job duties as well. Myself and another admin process all of the tax returns, financial statements, letters and all other support duties. When the receptionist or Sue is out, it is my job to back up Sue.

I have complained several times that doing all of my work and Sue’s work is too much.  When Sue is in the office, she doesn’t like to answer the phone so she waits for someone else to answer it; she doesn’t like most of her job duties, so she wonders around and I am told that I need to do her work. When I am out, Sue does not have to do my job. Favoritism seems to be at play here, so how should I handle the situation?” – Numbers not adding up

Question: “I work for an accounting firm with about 65 employees. We have a receptionist, and her sister (Sue) is her back up. Sue has other job duties as well. Myself and another admin process all of the tax returns, financial statements, letters and all other support duties. When the receptionist or Sue is out, it is my job to back up Sue.

I have complained several times that doing all of my work and Sue’s work is too much.  When Sue is in the office, she doesn’t like to answer the phone so she waits for someone else to answer it; she doesn’t like most of her job duties, so she wonders around and I am told that I need to do her work. When I am out, Sue does not have to do my job. Favoritism seems to be at play here, so how should I handle the situation?” – Numbers not adding up

Question:  “My boss gets at least 25 calls a day. He does not want the phone messages written down on paper; he wants them e-mailed to him.  However, he gets hundreds of e-mails a day, and he complains that his phone messages get lost in the shuffle. How can I resolve this and make it simple for him and me?” — Laura Sanford

Question:  “My boss gets at least 25 calls a day. He does not want the phone messages written down on paper; he wants them e-mailed to him.  However, he gets hundreds of e-mails a day, and he complains that his phone messages get lost in the shuffle. How can I resolve this and make it simple for him and me?” — Laura Sanford

Question: “I'm an older student, in an internship. I'm seeking advice on how to deal with immaturity in my fellow interns (they are in their 20s, I’m in my 50s).  I didn't realize they were ganging up on me until I was recently informed by another intern.  Also, they brown-nose the supervisor, while I'm more independent.  So, as I'm beginning to express anger at the interns' treatment of me, I'm looking like the difficult one.  Even if I believe there's some ageism involved, it won't make me popular with management to state this. How do I handle the situation? Can you recommend any books on baby boomer/Gen Y interaction?” — Anonymous

Question: “I'm an older student, in an internship. I'm seeking advice on how to deal with immaturity in my fellow interns (they are in their 20s, I’m in my 50s).  I didn't realize they were ganging up on me until I was recently informed by another intern.  Also, they brown-nose the supervisor, while I'm more independent.  So, as I'm beginning to express anger at the interns' treatment of me, I'm looking like the difficult one.  Even if I believe there's some ageism involved, it won't make me popular with management to state this. How do I handle the situation? Can you recommend any books on baby boomer/Gen Y interaction?” — Anonymous