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Admin Pro Forum

Share best-practices with your administrative peers. Pose a question, offer advice, or just be a fly on the wall.

“A co-worker’s penchant for drama is making me crazy at a time when our company is in severe straits. We’ve had layoffs and buyouts, no one knows what is coming and I may find myself unemployed in my mid-50s. A woman I work closely with has daily “issues” with our manager. Every day finds her crying on my shoulder. She takes offense at everything he says, does or puts in a memo. All of this stress is affecting my health. How can I ease out of the role of ‘agony aunt’?” — Anonymous
Question: “I am the office manager at an accounting firm.  Since everyone puts in such long hours and a full day on Saturdays, the office picks up lunch every Saturday. I have one staff member that is a bit overweight and always orders way too much food for lunch every Saturday.  A few of the partners have commented to each other or to me about the amount of food that is ordered (out of concern for cost and staff well being).  What would be the best way to handle this?  No one here is her life coach, so is it even acceptable to say something or acknowledge it?” — Elizabeth Lamb
Question: “I am the office manager at an accounting firm.  Since everyone puts in such long hours and a full day on Saturdays, the office picks up lunch every Saturday. I have one staff member that is a bit overweight and always orders way too much food for lunch every Saturday.  A few of the partners have commented to each other or to me about the amount of food that is ordered (out of concern for cost and staff well being).  What would be the best way to handle this?  No one here is her life coach, so is it even acceptable to say something or acknowledge it?” — Elizabeth Lamb
Question: “I am an Executive Assistant and have been tasked with setting SMART (specific, measureable, achievable, relevant time-based) professional goals.  I don't know where to start.  Do you have a template or guide that an Executive Assistant can use?” — Diana Blair
Question: “I am an Executive Assistant and have been tasked with setting SMART (specific, measureable, achievable, relevant time-based) professional goals.  I don't know where to start.  Do you have a template or guide that an Executive Assistant can use?” — Diana Blair
Question: “How do I answer a co-worker whose response to me whenever I ask a question is, "why do you want to know?" or "who needs to know?” — Anonymous
Question: “How do I answer a co-worker whose response to me whenever I ask a question is, "why do you want to know?" or "who needs to know?” — Anonymous
Question: “My boss is a dictating micromanager, and I’m having difficulty handling the situation. How can I let him know that I can manage most situations with little or no supervision? I don’t want to be insubordinate, but he needs to stop breathing down my neck. — Cindi
Question: “My boss is a dictating micromanager, and I’m having difficulty handling the situation. How can I let him know that I can manage most situations with little or no supervision? I don’t want to be insubordinate, but he needs to stop breathing down my neck. — Cindi

Question: “Our company uses GroupWise messaging and collaborative software, but we don’t have an IT person to help with the software. Can anyone recommend a web site or a course where I can find help on how to use it?” — Tara