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Admin Pro Forum

Share best-practices with your administrative peers. Pose a question, offer advice, or just be a fly on the wall.

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“My administrative assistant has worked here for a little over a year. She is personable with good clerical skills. She’s a good clerical worker, but she never really rises above that position. She never has an original idea for organizing the office. It’s as if she is waiting on me for every idea. And when I give her a suggestion, she will do it for a week or two but then stop doing it. Maybe I'm expecting too much, but I thought an admin would be more self-motivated and focused on assisting me. I asked her to please organize the office when she arrives in the morning. I'm not talking about vacuuming the rugs and washing windows. I just want her to have an idea of what is piling up in the office, and what is important and what is junk. She feels that this is treating her like a maid. Any advice?” — Frustrated Boss
“What is the correct form of address for a husband and wife who are both medical physicians?” — Becky Kizer
“What is the correct form of address for a husband and wife who are both medical physicians?” — Becky Kizer
“I’m always thinking that there’s gotta be a better way to streamline some of my daily tasks, be better organized and stay on top of everything. Does anyone have some good time-savers that they’d like to share?”  — Emily
“I’m always thinking that there’s gotta be a better way to streamline some of my daily tasks, be better organized and stay on top of everything. Does anyone have some good time-savers that they’d like to share?”  — Emily
“A co-worker’s penchant for drama is making me crazy at a time when our company is in severe straits. We’ve had layoffs and buyouts, no one knows what is coming and I may find myself unemployed in my mid-50s. A woman I work closely with has daily “issues” with our manager. Every day finds her crying on my shoulder. She takes offense at everything he says, does or puts in a memo. All of this stress is affecting my health. How can I ease out of the role of ‘agony aunt’?” — Anonymous
“A co-worker’s penchant for drama is making me crazy at a time when our company is in severe straits. We’ve had layoffs and buyouts, no one knows what is coming and I may find myself unemployed in my mid-50s. A woman I work closely with has daily “issues” with our manager. Every day finds her crying on my shoulder. She takes offense at everything he says, does or puts in a memo. All of this stress is affecting my health. How can I ease out of the role of ‘agony aunt’?” — Anonymous
Question: “I am the office manager at an accounting firm.  Since everyone puts in such long hours and a full day on Saturdays, the office picks up lunch every Saturday. I have one staff member that is a bit overweight and always orders way too much food for lunch every Saturday.  A few of the partners have commented to each other or to me about the amount of food that is ordered (out of concern for cost and staff well being).  What would be the best way to handle this?  No one here is her life coach, so is it even acceptable to say something or acknowledge it?” — Elizabeth Lamb
Question: “I am the office manager at an accounting firm.  Since everyone puts in such long hours and a full day on Saturdays, the office picks up lunch every Saturday. I have one staff member that is a bit overweight and always orders way too much food for lunch every Saturday.  A few of the partners have commented to each other or to me about the amount of food that is ordered (out of concern for cost and staff well being).  What would be the best way to handle this?  No one here is her life coach, so is it even acceptable to say something or acknowledge it?” — Elizabeth Lamb
Question: “I am an Executive Assistant and have been tasked with setting SMART (specific, measureable, achievable, relevant time-based) professional goals.  I don't know where to start.  Do you have a template or guide that an Executive Assistant can use?” — Diana Blair
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