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Admin Pro Forum

Share best-practices with your administrative peers. Pose a question, offer advice, or just be a fly on the wall.

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Question: “Our office is moving to bigger and better premises, and the Managing Director has appointed me Office Manager. I have been his personal administrative assistant. I have no managerial experience, so I’m looking for advice on what my role should entail and how I can become a good manager. I will be overseeing the receptionist.” — Tatjana
Question: “Could you please share any information or recommendations that you may have on the best method of sharing large amounts of confidential information?” — Lisa Ballard
Question: “Could you please share any information or recommendations that you may have on the best method of sharing large amounts of confidential information?” — Lisa Ballard
Question: “I am the youngest person in my office. Most of my co-workers are in their 50’s. Three of the staff members are especially difficult to work with. They walk around the office acting as though they are better than everyone else. When the “ring leader” of the group is mad at another employee the others follow and will not speak to that staff member. The “ring leader” refuses to answer the phone and talks on her cell phone all day. I have never in my life seen other people act this way.
I've tried everything. You kill them with kindness and it makes them even worse. You don’t speak to them and they just stare at you when they walk by and talk about you behind your back. I try not to let them get to me, but I can’t help it. It does bother me. I have even thought about looking for another job because of them. How do you deal with someone like this?” — Karen Dean
Question: “I am the youngest person in my office. Most of my co-workers are in their 50’s. Three of the staff members are especially difficult to work with. They walk around the office acting as though they are better than everyone else. When the “ring leader” of the group is mad at another employee the others follow and will not speak to that staff member. The “ring leader” refuses to answer the phone and talks on her cell phone all day. I have never in my life seen other people act this way.
I've tried everything. You kill them with kindness and it makes them even worse. You don’t speak to them and they just stare at you when they walk by and talk about you behind your back. I try not to let them get to me, but I can’t help it. It does bother me. I have even thought about looking for another job because of them. How do you deal with someone like this?” — Karen Dean

Question: “I have to spend eight hours a day with a co-worker who leaves her mouth open when she chews gum (or anything else) and makes all kinds of noises. It’s really annoying and makes it hard to concentrate on my work. All I hear is chewing. I don’t know if she realizes she’s making those noises. What’s the best way to handle this?” – Anonymous

Question: “I have to spend eight hours a day with a co-worker who leaves her mouth open when she chews gum (or anything else) and makes all kinds of noises. It’s really annoying and makes it hard to concentrate on my work. All I hear is chewing. I don’t know if she realizes she’s making those noises. What’s the best way to handle this?” – Anonymous

Question: “What should I say to a company representative that keeps calling? My boss isn’t interested in the company’s product but I have to deal with this guy’s persistent calls.”  -- Brenda


Question: “What should I say to a company representative that keeps calling? My boss isn’t interested in the company’s product but I have to deal with this guy’s persistent calls.”  -- Brenda


Question: “What questions should I ask when interviewing for a job, and even more important, what questions should I not ask?” — Vicki
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