Admin Pro Forum
Share best-practices with your administrative peers. Pose a question, offer advice, or just be a fly on the wall.
Question: "I've noticed recently that one of the managers here seems to be trying to use me as a window into my boss's habits and decisions. He's always politely prying for a little more information about what she's thinking than I'm comfortable giving, but at the same time, he's even higher up the ladder than my boss is, so I don't want to offend him. What should I do about this?" - Caitlyn, Events Assistant
Question: "Our company has performance plans based on the expectation that we'll always be moving up the ladder—or at least trying to. I can tell my boss thinks it's odd that I'm having trouble with this. The fact is, I've been an admin for four great years and I just don't want to be promoted! How do I convince him that I'm genuinely happy where I am without sounding like I'm scared to take on higher responsibility?" - Fran, Marketing Admin
Question: "There are a lot of snazzy decorative templates, images, borders, fonts, etc. in the recent versions of Word—so many that I don't even know where to begin. It seems like I could scroll through the options all day! If I want to quickly spruce up a boring report to the managers summarizing the projects our admin group has completed, what are some favorite bells and whistles that would do the job?" - Nora, Hotel Bookings Assistant
See comments below, and send your own question to Admin-Pro@nibm.net.
Question: "I had an idea that I would set myself a target date for becoming the manager of my department exactly five years from now, and work to make that goal happen as hard as I can. I definitely have a few promotion levels to achieve before I get there, so do you think it's wise to set such an ambitious goal with such a specific timeline, or am I setting myself up for a possible disappointment that might be even tougher to recover from if I don't make it?" - Mel, Property Processing Clerk
Question: "My admin team is getting overly competitive since we can now log in to our system after normal work hours. I know that at least two of the people I work with put in an extra four or five unpaid hours every week at home, in order to get ahead. I can't help but feel they have an unfair advantage—they're getting more done than me because I don't want work to follow me home, yet I can't realistically tattle on them for the unauthorized hours. Is the only solution here to just let them be seen as miracle workers who are more efficient than I am?" - Betty, Financial Services
Question: "How do I ask and answer questions at an interview?" - Lydia
Question: "My boss had the good idea to start a drawer filled with doodads that he can pass out to employees whenever he wants to reward them with a little something. These people are generally admins, both male and female. I'm looking for suggestions as to what sort of $5-$10 items I can buy that will give pretty much anyone a lift." - Ray, Customer Response Specialist
Question: "We're hiring a receptionist for our new business. Originally we were looking for the sunniest, friendliest person we could find, but then someone mentioned that with the number of aggressive vendors and solicitors we might have coming in, plus unexpected visitors, that person will need to have a very firm hand and not be afraid to lay down the law, so to speak. Now I'm not quite sure what sort of personality we should be leaning toward. What works best on the front desk?" - Martin, Office Manager
Question: "When I think about my best days at work, they always seem to have been about something unusual or fun I experienced with my co-workers instead of the actual job. I wonder how many admins this is true of?" - Jennifer, Public Works Admin
Question: "I've been at the same job for more than 25 years, and now my memory seems to be failing more and more. Lately it's gotten very noticeable by others. I'm still several years from retirement, and I'd like to know what others have tried to either improve their memory or create ways to make the natural loss of it less of a problem." - Gloria, Records Supervisor