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Admin Pro Forum

Share best-practices with your administrative peers. Pose a question, offer advice, or just be a fly on the wall.

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Question: Brigette, an experienced administrative professional is thinking about starting a Career Management business for admins.  She asks, “If you’re thinking about changing careers, what information would help you change careers, move up the ladder, or enhance your visibility and responsibility within your company?” — Brigette
Question:“I work with a group of people who always want to know what I’m working on, what I’m doing, what I’m looking at, who I’m talking to, who that email is from, etc.  I am the only administrative assistant in our hospital department. They think I’m just here to answer the phone so what else could I possibly be doing?  I have tried to educate the staff on all my various roles and duties, but they still don’t get it.  Whenever they ask me about something that is confidential and I tell them so, they look at me like I must really think I’m special because I can’t tell them what I’m working on.  Frankly, I would just like to do my work without having to answer to multiple people on what my every move is. How do I handle inquisitive co-workers? ” — Anonymous
Question:“I work with a group of people who always want to know what I’m working on, what I’m doing, what I’m looking at, who I’m talking to, who that email is from, etc.  I am the only administrative assistant in our hospital department. They think I’m just here to answer the phone so what else could I possibly be doing?  I have tried to educate the staff on all my various roles and duties, but they still don’t get it.  Whenever they ask me about something that is confidential and I tell them so, they look at me like I must really think I’m special because I can’t tell them what I’m working on.  Frankly, I would just like to do my work without having to answer to multiple people on what my every move is. How do I handle inquisitive co-workers? ” — Anonymous
Question: “The boss has offered to pay for lunch for a large group of employees. Is it appropriate for the employees to choose the restaurant? Many of the staff have complained because the boss chose the restaurant without their input? Isn’t that inappropriate?” — Anonymous
Question: “The boss has offered to pay for lunch for a large group of employees. Is it appropriate for the employees to choose the restaurant? Many of the staff have complained because the boss chose the restaurant without their input? Isn’t that inappropriate?” — Anonymous
Question: “Our office is moving to bigger and better premises, and the Managing Director has appointed me Office Manager. I have been his personal administrative assistant. I have no managerial experience, so I’m looking for advice on what my role should entail and how I can become a good manager. I will be overseeing the receptionist.” — Tatjana
Question: “Our office is moving to bigger and better premises, and the Managing Director has appointed me Office Manager. I have been his personal administrative assistant. I have no managerial experience, so I’m looking for advice on what my role should entail and how I can become a good manager. I will be overseeing the receptionist.” — Tatjana
Question: “Could you please share any information or recommendations that you may have on the best method of sharing large amounts of confidential information?” — Lisa Ballard
Question: “Could you please share any information or recommendations that you may have on the best method of sharing large amounts of confidential information?” — Lisa Ballard
Question: “I am the youngest person in my office. Most of my co-workers are in their 50’s. Three of the staff members are especially difficult to work with. They walk around the office acting as though they are better than everyone else. When the “ring leader” of the group is mad at another employee the others follow and will not speak to that staff member. The “ring leader” refuses to answer the phone and talks on her cell phone all day. I have never in my life seen other people act this way.
I've tried everything. You kill them with kindness and it makes them even worse. You don’t speak to them and they just stare at you when they walk by and talk about you behind your back. I try not to let them get to me, but I can’t help it. It does bother me. I have even thought about looking for another job because of them. How do you deal with someone like this?” — Karen Dean
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