Admin Pro Forum

Question: “My boss is always running late for appointments and meetings. I am the one who has to call and explain his tardiness or cancel a meeting. Sometimes, this involves canceling multiple times with the same person. I don’t know if I should be apologetic on his behalf, since it’s frequently the same group of people.  I’m sure they are getting tired of it.  What are some suggestions for handling this?” — Anonymous

Question: “My boss is always running late for appointments and meetings. I am the one who has to call and explain his tardiness or cancel a meeting. Sometimes, this involves canceling multiple times with the same person. I don’t know if I should be apologetic on his behalf, since it’s frequently the same group of people.  I’m sure they are getting tired of it.  What are some suggestions for handling this?” — Anonymous

Question: “I’m a young executive secretary. I like my job now, but wonder what career opportunities the profession would offer in the future. What should I do to build my career skills? Is this a good field for the younger generation?" — Anonymous

Question: “I’m a young executive secretary. I like my job now, but wonder what career opportunities the profession would offer in the future. What should I do to build my career skills? Is this a good field for the younger generation?" — Anonymous

Question: “I’m always looking for time-savers. What are your favorite keyboard shortcuts that you use every day?” – CN
 

Question: “I’m always looking for time-savers. What are your favorite keyboard shortcuts that you use every day?” – CN
 

Question: “I work for an accounting firm with about 65 employees. We have a receptionist, and her sister (Sue) is her back up. Sue has other job duties as well. Myself and another admin process all of the tax returns, financial statements, letters and all other support duties. When the receptionist or Sue is out, it is my job to back up Sue.

I have complained several times that doing all of my work and Sue’s work is too much.  When Sue is in the office, she doesn’t like to answer the phone so she waits for someone else to answer it; she doesn’t like most of her job duties, so she wonders around and I am told that I need to do her work. When I am out, Sue does not have to do my job. Favoritism seems to be at play here, so how should I handle the situation?” – Numbers not adding up

Question: “I work for an accounting firm with about 65 employees. We have a receptionist, and her sister (Sue) is her back up. Sue has other job duties as well. Myself and another admin process all of the tax returns, financial statements, letters and all other support duties. When the receptionist or Sue is out, it is my job to back up Sue.

I have complained several times that doing all of my work and Sue’s work is too much.  When Sue is in the office, she doesn’t like to answer the phone so she waits for someone else to answer it; she doesn’t like most of her job duties, so she wonders around and I am told that I need to do her work. When I am out, Sue does not have to do my job. Favoritism seems to be at play here, so how should I handle the situation?” – Numbers not adding up

Question:  “My boss gets at least 25 calls a day. He does not want the phone messages written down on paper; he wants them e-mailed to him.  However, he gets hundreds of e-mails a day, and he complains that his phone messages get lost in the shuffle. How can I resolve this and make it simple for him and me?” — Laura Sanford

Question:  “My boss gets at least 25 calls a day. He does not want the phone messages written down on paper; he wants them e-mailed to him.  However, he gets hundreds of e-mails a day, and he complains that his phone messages get lost in the shuffle. How can I resolve this and make it simple for him and me?” — Laura Sanford