Admin Pro Forum

Share best-practices with your administrative peers. Pose a question, offer advice, or just be a fly on the wall.

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Question:  "Can I ask: Exactly what is the advantage of LinkedIn?  (And I want specifics, not just for general business networking.) Many people I know are on it, but no one can say what they get out of it. Is it kind of like Facebook? I joined reluctantly because I was asked so often, but really, I don't need one more thing to check. All I see is a limited number of people showing off (by getting their friends to recommend them). Is it just me? What’s the advantage of having 'connections' if most are silent anyway?" —I don’t get it
Question: "What do you do when you offer to help everybody in the office and no one will give you a chance to show them what you can do? For example, my manager asked me to do a simple table.  After I did it, she remarked, ‘I didn’t know you knew how to that.’ Should I just not offer to help?  It is a no win situation if they keep refusing. Thanks for letting me blow off some steam." —Frustrated
Question: "As an EA, scheduling meetings is one of my more challenging duties, especially when the participants are all C-level executives. I'm in the process of scheduling several meetings for next month. Has anyone come up with a ‘better mousetrap’? Is the old-fashioned method of offering a few dates and using a basic chart to narrow down a mutually convenient date and time still the best way? I’m looking forward to hearing some new tricks to make this easier!" —Trisha Heil

Question: “How do you train employees who can’t (or won’t) think and act on their own?”  —Frustrated they don't 'get it'

Question: "I am starting a new job next week as an executive assistant.  My first job will be to organize my boss who is the president of the company. Where do I start?  Also, do I get him his morning coffee?"  —EA-to-be
Question: "I am starting a new job next week as an executive assistant.  My first job will be to organize my boss who is the president of the company. Where do I start?  Also, do I get him his morning coffee?"  —EA-to-be
Question: “Our company just reorganized and changed our job titles from Administrative Assistant to ‘Office Assistant.’ None of the job functions changed. Should we go to our manager and speak to him about our displeasure or just be quiet and not say a thing? I feel demoted and inadequate.”
— Unhappily 'Reorganized' Admin
Question: “I work for the president of my organization, and he has a strict policy against meeting with sales people —ever. We have directors that can handle things for their departments, so he doesn’t need to get involved with these types of visits, nor does he have time.  How do I tell pesky sales people that there is no way they are getting a meeting, phone call or anything with him without being rude? I’ve even said point-blank that he doesn’t meet with sales people, and that doesn’t deter them from trying to sweet talk their way into his schedule.” —Amy
Question: “I’m an EA. Two years ago, I filed a sexual harassment complaint. My boss immediately retaliated by changing my hours, banning me from the kitchen and restricting my entry into the main office while he kept an open door policy for men. I filed a grievance and now I can enter the kitchen, but I am still not allowed to eat there. Prior to the complaint, my personnel file was squeaky clean; I was praised and given a classification increase and raise. My complaint changed everything. My boss set new work demands that are impossible to meet. He drilled me on why I am documenting gender disparity issues with my union rep. I explained that documentation is not a personal attack against him. I don’t want to be anyone’s doormat and I know I have to take this to resolution, but I need some tips to help survive. The hostile work environment is affecting my health but I cannot retire for four years.”  — The dog my boss kicks
Question: "I'm researching Document Management Systems.  I had a few companies came in to play show and tell. Now I would like to type up an outline of what needs to be done first, second, third, etc.—but I'm stumped. I don’t know where to begin. Can anyone help?" — Carol
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