Admin Pro Forum

Share best-practices with your administrative peers. Pose a question, offer advice, or just be a fly on the wall.

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Question: "I feel chained to the job and out of the loop at home and everywhere. My job is a good one, and I've been here about a year. It involves recruiting so I’m constantly reminded how lucky I should feel that I have a job at all in this economy. But I'm just sad that I can’t seem to find a better balance. There are never enough hours in the day. Working part-time is not an option—since we have three teens to get through college. Any advice for finding a better balance and a sunnier outlook?" –Working mom
Question: "What are the most important attributes for a combined office manager/receptionist position (for both co-workers and customers)? Specifically, I’m asking for a small, busy dental office. Thanks!"  —Kimberly
Question:  "Can I ask: Exactly what is the advantage of LinkedIn?  (And I want specifics, not just for general business networking.) Many people I know are on it, but no one can say what they get out of it. Is it kind of like Facebook? I joined reluctantly because I was asked so often, but really, I don't need one more thing to check. All I see is a limited number of people showing off (by getting their friends to recommend them). Is it just me? What’s the advantage of having 'connections' if most are silent anyway?" —I don’t get it
Question: "What do you do when you offer to help everybody in the office and no one will give you a chance to show them what you can do? For example, my manager asked me to do a simple table.  After I did it, she remarked, ‘I didn’t know you knew how to that.’ Should I just not offer to help?  It is a no win situation if they keep refusing. Thanks for letting me blow off some steam." —Frustrated
Question: "As an EA, scheduling meetings is one of my more challenging duties, especially when the participants are all C-level executives. I'm in the process of scheduling several meetings for next month. Has anyone come up with a ‘better mousetrap’? Is the old-fashioned method of offering a few dates and using a basic chart to narrow down a mutually convenient date and time still the best way? I’m looking forward to hearing some new tricks to make this easier!" —Trisha Heil

Question: “How do you train employees who can’t (or won’t) think and act on their own?”  —Frustrated they don't 'get it'

Question: "I am starting a new job next week as an executive assistant.  My first job will be to organize my boss who is the president of the company. Where do I start?  Also, do I get him his morning coffee?"  —EA-to-be
Question: "I am starting a new job next week as an executive assistant.  My first job will be to organize my boss who is the president of the company. Where do I start?  Also, do I get him his morning coffee?"  —EA-to-be
Question: “Our company just reorganized and changed our job titles from Administrative Assistant to ‘Office Assistant.’ None of the job functions changed. Should we go to our manager and speak to him about our displeasure or just be quiet and not say a thing? I feel demoted and inadequate.”
— Unhappily 'Reorganized' Admin
Question: “I work for the president of my organization, and he has a strict policy against meeting with sales people —ever. We have directors that can handle things for their departments, so he doesn’t need to get involved with these types of visits, nor does he have time.  How do I tell pesky sales people that there is no way they are getting a meeting, phone call or anything with him without being rude? I’ve even said point-blank that he doesn’t meet with sales people, and that doesn’t deter them from trying to sweet talk their way into his schedule.” —Amy
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