Question: “I always leave my interactions with the IT department feeling a little foolish about tech, and with the sense I’ve interrupted them with my needs. Since I always have to ask IT’s help for everything from reviving a dead keyboard to getting the network to behave, are there ways I can present my daily problems to them so that both our jobs are made easier?” – Ronald, Mail Coordinator
Admin Pro Forum
Share best-practices with your administrative peers. Pose a question, offer advice, or just be a fly on the wall.
Question: “Since layoffs hit our office, people have been understandably down. Now my boss has asked me for ideas about a possible good will gesture toward all employees. The problem, of course, is that we can spend virtually no money! Does anyone have any budget-conscious notions that might restore a little trust in management?” – Danny, Point of Rocks, Md.
Question: “I’m about to put a friend of mine forward as a job candidate with my firm, but despite my confidence in her, I wonder if the downside of recommending someone I know is too great. Sometimes people don’t work out, and this could reflect on me. Am I being selfish, or am I justified in hesitating to commit myself to her cause?” – Jen, Email Marketing Representative
Question: "I seem to be alone in my office in thinking that PowerPoint deflates many presentations with visuals for concepts that don’t need them, slides that simply re-state what is being said, frustrating tech glitches, and a habit of drawing attention away from the presenter, who must struggle to maintain important eye contact. Does anyone else feel the same way? Is it really considered terribly 'old school' to dispense with PowerPoint for a big meeting?” – Carol, Personal Assistant
Question: "Sometimes I like to work on projects at home, away from the pressure of the cubicle, but I don’t want to spend money on Microsoft Office or other expensive software if I don't have to. I’ve heard that open source software is getting more and more capable of handling all the usual tasks a typical admin faces on the job. What are the best free or very inexpensive offerings out there today?” — Kathleen, University Teaching Assistant