Question: "The people I assist have started to work at home at least one and sometimes two days a week, and often come in at unusual hours because they’ve been putting time in outside the office. They always rave about how much they can get done without distractions—but I can’t tell you how many times I have to go without answers or important discussions because they’re being so “productive” at home. Sometimes I even fall behind on deadlines waiting for them to finally show up. Is anyone but me getting kind of fed up with this trend?” – Jodie, HR Assistant
Admin Pro Forum
Share best-practices with your administrative peers. Pose a question, offer advice, or just be a fly on the wall.
Question: "Our home page features pictures of our entire staff; we each had to submit one. Obviously this is not the kind of thing that gets mentioned at a job interview as a requirement of the position, but it would have been nice to know that my photo and contact info would be broadcast online. I’m not sure I object enough to mention it, but I feel as if I should have control of where my image, title, and general location is posted, since as a first-year admin I’m not exactly a key player the public needs to know. Am I being too sensitive?” – Bonnie, Clinical Project Assistant
Question: "My office produces so much written communication now that is seen by the public that I think it’s time we officially adopted some sort of style guide so that we’re not putting wildly different spellings and meanings out there. Does anyone have any experience with either picking a known one or creating their own from scratch? What’s the easiest route to go?” – Radi, Administrative Assistant III
Question: "Our CEO wants input about a fairly radical idea for reorganizing our office space. Because she thinks everyone’s gotten too insulated, which leads to secrecy, territoriality, gossip, and a lack of understanding of what other people do in their jobs, she wants to abandon all the offices and have everyone in one giant room with very low cubicle walls. Does anyone work in a setup like this? What do you think the effects would really be?” — Dale, Contract Service Specialist
Question: "Frankly, our admin team makes a lot of mistakes. We deal with a lot of paperwork and we create typos, overlook incorrect addresses, forget to format things correctly, mislabel files, etc. It’s all well and good to tell people to ‘be more careful,’ but there’s got to be a better way to put people into a mindset that cuts down on simple errors. Who’s got a solution?” — Pru, Executive Finance Assistant