Question: "Every time I try to teach someone a new admin process at work, they seem to struggle with it and have many more questions than I anticipated. Now I've noticed that people seem to be going elsewhere to learn what I used to explain. I thought I was an effective trainer, but what does it really take to be a good one?" – Samantha, Concessions Supervisor
Admin Pro Forum
Share best-practices with your administrative peers. Pose a question, offer advice, or just be a fly on the wall.
Question: “I might be a Scrooge, but I always roll my eyes when it comes time to decorate the office and plan little events for the staff during the holidays. Between the time it takes away from our usual duties and the fact that we’re bombarded outside of work with holiday imagery and revelry (and sweets!), wouldn’t it be kind of a relief to come into the office and not be overwhelmed by yet another layer of yuletide spirit?” – Kendra V., Receptionist
Question: “I always leave my interactions with the IT department feeling a little foolish about tech, and with the sense I’ve interrupted them with my needs. Since I always have to ask IT’s help for everything from reviving a dead keyboard to getting the network to behave, are there ways I can present my daily problems to them so that both our jobs are made easier?” – Ronald, Mail Coordinator
Question: “Since layoffs hit our office, people have been understandably down. Now my boss has asked me for ideas about a possible good will gesture toward all employees. The problem, of course, is that we can spend virtually no money! Does anyone have any budget-conscious notions that might restore a little trust in management?” – Danny, Point of Rocks, Md.
Question: “I’m about to put a friend of mine forward as a job candidate with my firm, but despite my confidence in her, I wonder if the downside of recommending someone I know is too great. Sometimes people don’t work out, and this could reflect on me. Am I being selfish, or am I justified in hesitating to commit myself to her cause?” – Jen, Email Marketing Representative