Admin Pro Forum
Share best-practices with your administrative peers. Pose a question, offer advice, or just be a fly on the wall.
Question: “As of January 13, I’m going to be supervising two other admins for the first time. I’ve never worked with them directly, and I want to come in that Monday and accomplish two things: First, I want to tell them I’d like to be a fun boss, but I also need to let them know that I have some very specific ideas about how we should approach the things we need to get done. Should I sit down with them as a group and lay it all out, approach them one by one, or wait and see how they react to me in the first week—or even the first month?” – Rich, Records Administrator
Question: “I am now so completely dependent on my Outlook reminders and calendar alerts that it’s almost a little scary, but with so much going on and so many people to support I really need these crutches! Has anyone but me reached the tipping point where you’re pretty much at the mercy of the computer to remind you of exactly what needs to be done, and when?” – C.J., Administrative Specialist
Question: “I think it’s completely essential for every company to have a ‘suggestion box,’ by which I mean any kind of system that delivers anonymous comments to top managers. So I’m going to propose we have one where I work, which of course means I’ll have to create the system myself! I’m wondering if anyone has any insight into the best way to go about it: paper or electronic? Old-fashioned box or some kind of website? And should the suggestions be made public or kept private?” – Dot, Records Archivist
Question: “People make little jokes about how much paper I keep on my desk, my stuffed file cabinets and the number of old emails I store in Outlook, going back years sometimes, and it was even brought up in my performance evaluation. But I can’t tell you how many times I’ve been saved because I still had an ‘ancient’ email for reference or a tiny scrap of paper with a bit of info on it that everyone else had forgotten. We’ve all been trained to get rid of this stuff and keep things tidy for the sake of… well, what?” – Rod, State Comptroller’s Office
Question: “When the holidays kick in, everyone in my office slowly winds down and puts in less and less general effort. There’s so much vacation planning going on, excitement over the time off, discussions of our plans, ‘innocent’ online shopping, short awkward weeks… we all get into a mode of thinking that we’ll really get back into the swing in the new year, and so it feels like we’re in slow motion from Thanksgiving onward. I think it’s totally natural to run out of energy at the end of the year, but I have a co-worker who thinks it’s sort of irresponsible. Does anyone else see this phenomenon?” – Blair, Receptionist
Question: “I work at a very small customized apparel company. My manager recently asked us to put bumper stickers with our logo on our cars, say something good about us on our Facebook pages, and have a friend or someone in our families give a product of ours a positive review online. I don’t think I’ll be doing any of this, since I think the request crosses a line between work and personal life. The problem is, it might just be me who doesn’t follow the program. I need a way to defend my decision without seeming too harsh. Does anyone have an idea about what I should say?” – Sydney, Customer Service and Fulfillment Specialist