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Train front-desk workers what to do with legal papers

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in HR Management,Human Resources

It happens all the time: An employee sues and the papers show up at the front desk. Unless the employee on duty knows what to do with legal documents, you may lose valuable time preparing a response.

Make sure everyone knows exactly where to send legal paperwork. If someone accepts the documents, you’re not going to be able to challenge how they were served.

Recent case: Christopher Finley sued his former employer for discrimination. He didn’t have an attorney, so he served the legal papers himself, handing them to an accounting clerk who happened to be available.

The company tried to argue that Finley should have found an officer or higher-level manager, but the court didn’t buy it. His case will go forward. (Finley v. Sagenet, No. 3:09-CV-123, WD NC, 2009)

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