The Mayo Clinic is known for its unique approach todevelopment. These four tenets are critical to maintaining its culture:
1. Assume career potential. The assumption that employees will stick around is part of the culture at Mayo, making leaders more willing to invest in rising talent.
2. Provide opportunities. Mayo makes sure that potential leaders have multiple opportunities to serve on committees or task forces, especially those outside their comfort zones.
3. Commit to partnerships. Teaming an experienced administrator with a physician leader is crucial to how the clinic functions.
4. Make rounds. At Mayo, nonclinical managers also make rounds. They meet regularly with employees to gain perspective on what’s happening and what needs attention.
— Adapted from “The Mayo Culture of Leadership,” Healthcare Financial.
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