“The core of
In a recent study of how more than 1,000 leaders influence behavior change in their companies, these commonalities emerged:
1. Successful influencers spend as much as half their time thinking about and actively trying to change employees’ behavior.
2. They have a theory of influence that is articulate and repeatable. They can answer the question, “How do you change the behavior of a large group of people?”
3. They go beyond talking. Most influence efforts start with PowerPoint presentations. But persistent problems demand more than a slide deck.
4. They don’t believe in silver bullets. An inspiring poster, color-changing mug or star-studded retreat isn’t going to create lasting change. Deeply ingrained bad habits cannot be obliterated with a single gimmick or tactic.
— Adapted from “Leadership: Intentional Influence,” Joseph Grenny, BusinessWeek.
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