Improving internal communications
"In every company survey, 'communications' is the No. 1 issue identified by employees as a company weakness.
"To improve our internal communications, we implemented a 'president’s council forum.' This council is composed of nonmanagerial representatives from each department. They meet with the president monthly to discuss issues in an open format.
"The issues discussed must pertain to improving the company—gossip, petty complaints and nonrelated issues are not permitted. Members of the council are rotated within each department to include different views and perspectives. Since we implemented this concept, successive employee surveys have shown that the area of communications has drastically improved, although it is still the top issue.”
— Joseph Gallagher, Fluid Seals Inc., King of Prussia, Pa.
Turn exit interviews into gold
"Ask the following five questions to anyone who leave...(register to read more)
- How to Fire an Employee the Legal Way: 6 Termination Guidelines
- 10 Secrets to an Effective Performance Review
- 14 Tips on Business Etiquette
- The whole truth: Discrimination costs Philips Lighting $164,850
- Employee handbooks: Craft with care to secure 'at-will' policy
- Premarital sex or pregnancy discrimination? One's protected while the other is not
- Leadership Tips: Vol. 119