Your 26-year-old co-worker doesn’t want to wait until her annual review to find out how she’s doing at work. She wants to know now. Gen Y employees want more feedback, more often, than previous generations.
In a survey of Ernst & Young workers, for example, 65% of Gen Y employees said “providing detailed guidance in daily work” was important, compared with 39% of baby boomer employees.
They’ll seek it from their immediate boss, as well as others. If you’re not comfortable with or accustomed to offering feedback, heed these tips:
- Be clear. Specify expectations before a task, especially when employees are new to it.
- Listen. Ask what is going well for a co-worker, and use open-ended questions to prompt a dialogue.
- Keep it loose. Gen Y’ers like informal conversation, including instant messaging.
- Reflect and reciprocate. Tell Gen Y’ers what you’ve learned from them.
- Come prepared with notes so feedback sessions are more constructive.
— Adapted from “Employers Rethink How They Give Feedback,” Brittany Hite, Wall Street Journal.
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