Attorney Alison West thinks every HR pro should keep a pen and paper with them at all times. “It will help you get into the habit of documenting,” she said at the SHRM Conference in New Orleans. West believes documentation is crucial to keeping a workplace running right—ensuring fairness, promoting good performance and, most important, winning in court if an employee sues you.
- Follow your own rules, courts will probably side with you
- Apply personal touch to firings; don't use e-mail
- OK to punish worker acting alone to end alleged harassment
- Don't delay termination notice if you're confident you're right
- Employee pushing envelope on HR policies? Maybe he's not best for job with lots of rules