Updating job descriptions
"Every year during reviews, I pull out the job description and ask the employee to write down what they started doing that is not on the job description. I then ask them what they stopped doing. This helps me update expectations and job descriptions as we grow and need employees’ jobs to adjust to the changing needs of the company. And, this sets the tone with employees that their job responsibilities may be altered.”
— Lu Cotta, Annapolis Accommodations, Annapolis, Md.
Voice mail résumé
"To qualify prospective candidates, we ask them to send a cover letter with their faxed résumé. We also ask applicants to leave a voice mail message with a sketch of their background. We want to be sure they can write as well as talk.”
— Kathy Esposito, All Industrial Electric, Schaumburg, Ill.
Ask them for ‘bad drafts’
"I’ve heard nothing good is ever written—it is only rewritten. When you need wr...(register to read more)