It’s late, and you’re still stuck at your desk finishing work that your boss needs first thing in the morning. Your shoulders are knotted balls of tension, and your stomach is grumbling.

As for the two colleagues who were also helping with the project, they’re long gone. “Sorry, I wish I could stay and help!” they both said, as they left the office at 5 p.m. with places to go.

Most people end up in that position at some point in their careers—left to do the work, after flaky colleagues drop the ball.

“We trust our co-workers to come through for us, and when they don’t, we’re angry and vow never to trust them again,” says Anita Bruzzese (www.45things.com), who writes about workplace issues for Gannett News Service and USAToday.com.

Savvy administrative professionals know they need to do more than manage their own workload. They also need to manage up, down and sideways. That means managing all relationships so th...(register to read more)

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