Telecom company Verizon is getting a lesson in communication.
Lissa Hannan, a Verizon employee in the Pittsburgh area, filed a complaint alleging a male contractor sexually harassed her. The company essentially put her on hold and then hung up. Ten days after she filed her complaint, Verizon fired Hannan.
Hannan’s EEOC suit was apparently a wake-up call for Verizon. The company agreed to pay her $37,000 to settle the suit and train its employees and supervisors how to handle sexual harassment complaints in the future.
Note: Employers must have an avenue to report sexual harassment and make good-faith efforts to investigate the complaint. Explaining to a jury why you fired an employee 10 days after she filed a complaint may require even the phone company lacks.
- How to Fire an Employee the Legal Way: 6 Termination Guidelines
- 14 Tips on Business Etiquette
- You've got mail—and you might have a lawsuit if your e-mails are too casual
- Prepare for lawsuit if you change hiring criteria in middle of selection process
- Florida Civil Rights Act
- Emotional outburst? Respond with patience, calm