• LinkedIn
  • YouTube
  • Twitter
  • Facebook
  • Google+

Privacy Laws Protect Most Phone Conversations

by on
in HR Management,Human Resources

Q. I'm considering instituting a policy at my company that would permit me to record my employees' phone conversations. Can I record employee phone calls without their consent? —P.C., Michigan

A. Given the legal limitations, I suggest searching for another means to achieve your goals. The Electronic Communications Privacy Act of 1986 severely limits an employer's right to intercept or monitor employee telephone calls at work.

There are some limited exceptions to the prohibition on recording employees' conversations, including when an employee has consented to the monitoring and where business phone calls are being monitored for a business purpose. Just having a policy that states you are recording conversations doesn't equal employee consent. And if you are monitoring calls under the business-purpose exception, you must stop immediately upon discovering that a call is of a personal nature.

In addition to federal law, many states, such as Michigan and Maryland, have stricter laws requiring that both parties to a conversation give their consent before recording is lawful. Remember the trouble Linda Tripp landed in when she didn't tell Monica Lewinsky that she was recording their conversations?

Like what you've read? ...Republish it and share great business tips!

Attention: Readers, Publishers, Editors, Bloggers, Media, Webmasters and more...

We believe great content should be read and passed around. After all, knowledge IS power. And good business can become great with the right information at their fingertips. If you'd like to share any of the insightful articles on BusinessManagementDaily.com, you may republish or syndicate it without charge.

The only thing we ask is that you keep the article exactly as it was written and formatted. You also need to include an attribution statement and link to the article.

" This information is proudly provided by Business Management Daily.com: http://www.businessmanagementdaily.com/886/privacy-laws-protect-most-phone-conversations "

Leave a Comment