The popularity of Internet blogs and social networking sites such as MySpace, LinkedIn, Facebook and Friendster is causing confusion and concern for some employers.
Is there any harm in using information published on the Internet to screen applicants? At a time when it’s easy to search the web for information on just about anyone, what steps should a reasonable employer take to investigate the background of an employee?
Under federal and state laws, employers may not disproportionately screen out members of groups protected under Title VII and the ADA. Internet searching often reveals information relating to an applicant’s membership in a protected class. A photo, for example, will tip off an applicant’s race. Employers must be careful not to let decision-makers screen out applicants based on any information pertinent to membership in a protected class.
The best approach is to separate the Internet background search from the decision-making process. Instead of having a hiring manager conduct the search, have someone else check online. They should filter out information relating to protected characteristics (e.g., age, religion or ethnicity) before passing along the search results to decision-makers.
Online liability doesn't end with the hiring process. Do you know how the National Labor Relations Act applies in the virtual world? The 7 essential elements to include in your employee blog and web site policy? The 5 question litmus test to determine when employee communication online is free speech ... and when it's libel?
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Employers must be careful not to conduct overly intrusive investigations. Most workplace-related invasion-of-privacy actions are based on the common law tort of intrusion upon seclusion.
An invasion of privacy based on an intrusion into private affairs requires a showing that (1) there was an intrusion by the defendant (2) into a matter in which the plaintiff has a right of privacy (3) by a means or method that is objectionable to a reasonable person.
Before conducting any background investigation, it’s safest to secure a release from the individual being investigated.
Fortunately, most of the information that employers encounter on the Internet is self-published. And, although popular networking sites such as MySpace, Facebook and LinkedIn require users to register before viewing content, anyone can sign up and begin searching for public information on these sites.
Final note: Employers should understand that much of the information posted on the Internet is inaccurate, incomplete and out of context. Employers that chose to screen applicants using Internet searching should proceed with extreme caution.
Listening to the targeted training of the My Space, Your Liability: Best Practices for Monitoring Blogs, IMs, E-mail and Web Surfing audio conference CD qualifies for 1.25 recertification credit hours toward PHR and SPHR recertification through the Human Resource Certification Institute (HRCI). Protect your organization from internet threats ... order now!
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