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Use peer job reviews to fight rising bias claims

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in Leaders & Managers,Management Training,Performance Reviews

Adding a peer review element to your performance reviews can help prevent claims that negative evaluations stem from discrimination.

More companies are doing it. Twenty-eight percent of companies now have peers assess co-workers' performance, up from 21 percent in 1999, according to consulting firm William M. Mercer. This includes self-ratings, plus reviews from management, peers and even vendors. The goal: Reduce the chance of perceived or actual discrimination because feedback comes from people of different ages, races and genders.

Advice: Don't base pay, promotions and discipline solely on peer reviews, but make it clear that they count. Management should maintain the last word.

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