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Vocal emphasis is one of the most overlooked aspects of clear communication. If you want to sharpen your persuasive communication skills, make sure you end statements with a downward vocal inflection. This makes you sound more confident and signals to the listener that you’ve made your point. If your voice trails off at the end of sentences, you may find that the other person talks over you or interrupts. And while raising your voice is fine when asking a question, it makes you sound uncertain or unsure of yourself when you’re trying to sell yourself and your ideas.
Even the most hard-boiled negotiator has emotions. And understanding how to leverage yours — and your counterpart’s — can spell the difference between success and failure. While most negotiating training focuses on the rational side of negotiation, the emotional side has been neglected....Click here to find out more.