In truth, however, it doesn’t matter whether the person in charge knows diddly- squat about the details of the business. And a great CEO certainly doesn’t need to know how to do everyone’s job.
I’m living proof. I had to run a subsidiary of our parent company that made products that I knew nothing about. The employees scoffed when they heard I didn’t know their business.
I learned that in order to prove myself, I couldn’t possibly pretend to know what everyone actually did there all day. And I couldn’t play the philosopher- king, either, because I knew basically nothing about the business and I had no grand vision.
So rather than let the gripin...(register to read more)