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Work around obstacles

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in Hiring,Human Resources

Q I’m frustrated that our info systems manager can’t get me the data I need, broken down in a certain way. What I’m asking for is reasonable and shouldn’t be hard, but he tells me he just can’t do it. My boss won’t help. Should I give up?

A No. Appeal to the head of info systems by couching your request in bottom-line terms. Explain how you’ll use the information and why it’s in everyone’s interest to collect and study it. If that fails, ask your boss if you can hire a consultant to get you what you need. Sometimes just the threat of hiring an outsider to do what insiders should know how to do can arouse otherwise stubborn or standoffish colleagues to deliver.

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