Choose words that inspire confidence — Business Management Daily: Free Reports on Human Resources, Employment Law, Office Management, Office Communication, Office Technology and Small Business Tax Business Management Daily
Use language that demonstrates leadership. Rather than spout opinions or give unsolicited advice (as in, “If I were you, I’d ...”), speak with understated power. Some smart ways to begin: “Here’s a rule of thumb...” or “Among all our options, one of them strikes me as too sensible to pass up.”
In the role of gatekeeper, assistants are a critical set of eyes and ears for their managers. But it's just as vital to be the voice, too. When assistants are empowered to speak up and take the lead in collaboration with their managers, the potential for increased productivity and professional growth is limitless....Click here to find out more.