Control stress by shrugging off setbacks

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in Leaders & Managers,Management Training

“Stress is more intense the higher you go” in management, warns Mitchell Marks, an organizational psychologist, in The Wall Street Journal. That means you must develop a stress-proof personality to get ahead. Here’s how:

1. Focus on questions, not answers. As you climb the ranks, you may assume you must have all the answers. That’s impossible—and placing that kind of pressure on yourself will cripple you. It’s better to acknowledge what you don’t know, ask intelligent questions and collect the best possible answers.

2. Detach yourself. Disengage yourself from your mistakes by analyzing them dispassionately and extracting lessons. Don’t take them personally. You’ll stress out more by equating every setback as a personal failure or worrying that others will stigmatize you.

3. Keep your perspective. Higher-ups love managers who balance big-picture thinking with an eye for detail. When stressed, don’t obsess over trivial matters. Example: To boost operating efficiency, don’t fret over one mishandled shipment. Focus on improving shipping processes as a whole.

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