Set the stage to fire — Business Management Daily: Free Reports on Human Resources, Employment Law, Office Management, Office Communication, Office Technology and Small Business Tax Business Management Daily
Terminate employees in a conference room, not your office. Clear away objects that the person could lift and throw. The only items you should have in the meeting are documents to review and sign, along with facial tissues. Why all the rules? You never know when an otherwise calm individual will explode. And by choosing a neutral setting, rather than your office, you depersonalize the event. It’s also smart to have a witness, such as an HR rep.
Even the most hard-boiled negotiator has emotions. And understanding how to leverage yours — and your counterpart’s — can spell the difference between success and failure. While most negotiating training focuses on the rational side of negotiation, the emotional side has been neglected....Click here to find out more.