He kept saying, “I have lost 700 of my people. Now I have 700 families to take care of. I have to take care of all these families.”
I’m sure every CEO watching him was wondering the same thing: How would I handle that?
As a rule, I think it’s unwise to get too close to your employees. You’re not really a family, after all. You’re a bunch of people trying to work together to do a job and make money. For some, the job is a way to put food on the table. For others, it’s a stop on their career path. For a few, it’s a really big deal. The job is their life. But it’s not like everyone who goes in to work feels he’s among family.
Clarity: Send a loud message
Of course, Lutnick wasn’t operating under normal conditions. So many of his emplo...(register to read more)