Dish out discipline consistently — Business Management Daily: Free Reports on Human Resources, Employment Law, Office Management, Office Communication, Office Technology and Small Business Tax Business Management Daily
Always apply the same type of disciplinary measures to “similarly situated” events. The case: An African-American nurse wore a red jogging suit to work instead of her uniform. She refused to change and was fired for insubordination. She sued for race discrimination, saying white nurses weren’t fired for other violations, such as taking unscheduled absences. The court ruled in the hospital’s favor, saying you don’t have to impose the same penalties unless the offenses are “similarly situated” to each other. Always keep a paper trail to document your consistent use of discipline. (Jones v. Bessemer Carroway Medical Center, CA 11, 137 F. 3d 1306)
Chronic negativity frequently starts with only one or two employees, but it can quickly infect an entire department. When this happens, the inevitable result is reduced productivity, damaged morale and eventually increased turnover, so wise managers try to nip negativity in the bud....Click here to find out more.