Contracts that count — Business Management Daily: Free Reports on Human Resources, Employment Law, Office Management, Office Communication, Office Technology and Small Business Tax Business Management Daily
Before you sign a contract with a vendor or supplier, draft a separate “expectation management” sheet. Identify what you expect in exchange for your payment, such as calls returned within four hours, strict adherence to deadlines and quarterly quality reviews. Both parties should sign this sheet and commit to fulfilling these expectations.
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