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Good communication skills are more valuable than knowing PowerPoint inside and out, according to a new survey, in which 67% of human resources managers said they would hire an admin with strong soft skills even if their technical abilities were lacking.

The way HR managers see it, technical skills are easier to teach than soft skills.

The survey then asked HR managers which soft skills were most important to them. Their rankings:

Organizational skills      87%

Verbal communication      81%

Teamwork and collaboration      78%

Problem solving      60%

Tact and diplomacy      59%

Business writing      48%

Analytical skills      45%

Bottom line: Now is the perfect time to take the plunge. Target a soft skill you’d like to improve upon, such as verbal communication or negotiation. Then sign up for a course, seminar or conference to help you do it.


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