are more valuable than knowing PowerPoint inside and out, according to a new survey, in which 67% of human resources managers said they would hire an admin with strong soft skills even if their technical abilities were lacking.
The way HR managers see it, technical skills are easier to teach than soft skills.
The survey then asked HR managers which soft skills were most important to them. Their rankings:
and collaboration 78%
Problem solving 60%
Tact and diplomacy 59%
Business writing 48%
Analytical skills 45%
Bottom line: Now is the perfect time to take the plunge. Target a soft skill you’d like to improve upon, such as verbal communication or negotiation. Then sign up for a course, seminar or conference to help you do it.
- How to Fire an Employee the Legal Way: 6 Termination Guidelines
- How to Write Meeting Minutes
- 14 Tips on Business Etiquette
- Back-to-basics managers -- Good for the bottom line
- Overly sensitive employee or bully boss? Trust instincts to determine who's right
- 7 unique employee benefits programs
- Wearables in the office: Security risk?