Superior leaders can connect events that seem unrelated. Examples: A new person’s hiring and a sudden shortage of incoming customer calls; the new ad campaign and a decline in employee satisfaction? When you look for tie-ins, you’ll often come up empty handed. But when a connection clicks, it’s well worth the effort.
Work has changed. The office is no longer the center of the universe. In today’s connected world, more employees are doing work “out there”—either face-to-face with customers, in far-flung locations or simply in their pajamas....Click here to find out more.