- Enforce uniformity. Create and enforce performance standards and procedures that pressure everyone to perform in essentially the same way.
- Encourage individuality. Push people to do more of what they do best, without forcing square pegs into round holes.
Thomas Teal, author of First Person: Tales of , says the best way is to locate “unsung heroes” in your organization and single them out for praise. Courage and Tenacity
When you single out such leaders for special recognition and praise, you send a clear message that excellence comes in many forms. You also let people know that you’re not running a “one size fits all” shop, but a vibrant organization that rewards people for who they really are.
— Adapted from “The Human Side of Management,” Thomas Teal, Harvard Business Review.