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Forget about that counteroffer

by on
in Leaders & Managers,Management Training

We’ve all done it: One of your prime people has tentatively accepted another job, so you make a higher counteroffer.

Recent research indicates that you might be wasting your time … and money.

“Such initiatives rarely are successful,” says management consulting firm Accenture, “because by the time the recruiters come calling, most employees already have decided whether to stay or go. And for those truly intent on leaving, there is little you can do to change their minds.”

Prevent people from wanting to leave in the first place by applying these tactics:
  • Build a positive culture that makes people want to stay.

  • Design training programs to give people the tools needed to succeed.

  • Concentrate your retention efforts on high-value people whose skills most closely match the most essential work.

  • Find ways to speed and increase communication between upper management and your key people.
— Adapted from Accenture Alert, www.accenture.com.

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