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The difference between organizations that grow and those that die is leadership. Take some tips from the pros on smart growth.
If you’re growing through acquisition:
Look hard at administrative and decision-making processes. That’s where run-ins will happen later.
Put your own folks in charge of the business side, but leave the brainiacs alone.
Listen hard—and often—to make sure everybody’s on the same page.
If you’re growing naturally:
Don’t run after every opportunity if it takes you away from your core expertise. Example: P.F. Chang’s China Bistro, growing 21 percent a year, won’t open a new place unless it fits the chain’s demographic profile.
Plan for more growth even when business is going nuts.
— Adapted from “Managing Growth for a Thriving Business,” Damon Darlin, Playbook, Business 2.0.