Colin Powell’s maddening viewpoint — Business Management Daily: Free Reports on Human Resources, Employment Law, Office Management, Office Communication, Office Technology and Small Business Tax Business Management Daily
People who work with former Secretary of State Colin Powell report that he’s a perfect gentleman who’s always polite, attentive and civil. Yet, he also drives people crazy with his laser-like focus on excellence.
Powell himself admits that trait when he says: “Being responsible sometimes means pissing people off.”
Example: Powell singles out excellent people for special recognition, even though that riles everyone else. He knows that if leadership becomes a popularity contest, mediocrity follows right behind.
— Adapted from Leadership Secrets of Colin Powell, Oren Harari, McGraw-Hill.
Even the most hard-boiled negotiator has emotions. And understanding how to leverage yours — and your counterpart’s — can spell the difference between success and failure. While most negotiating training focuses on the rational side of negotiation, the emotional side has been neglected....Click here to find out more.