- Aerospace worker Anne Collette says the best thing about her boss is that he trusts people to do their jobs and defers to their expertise. That yields three things, she says: It shows confidence, helps employees take responsibility and gives them control over the work.
- Data says she’s thrilled that her supervisor’s door is really open: account rep Kate Russell
“She looks me in the eye when speaking to me,” Russell says, “and sets up times to sit down and explain new projects and procedures.”
- When lawyer Josh Burgess was in the Air Force, his boss backed up his people.
“However, if we were wrong, he would take us to the woodshed,” Burgess says. “It was great to have him support us in public and reprimand in private.”
Leaders also go the extra mile to secure the tools their people need, even if that means hounding another department for months.
- Researcher Jennifer Hamilton says her “fabulous” boss asks her people what they think about decisions and why. “And the cool thing is that she actually listens.”
“This supervisor is not only a mentor to her staff, but also a friend,” Hamilton says. “And that is why I stay at this job, and why we all work so incredibly hard. We want her to be proud of us.”
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