What do the nation’s top 25 small business employers (those with 50 to 250 employees) have in common? Great communication.
The top 25 put into play an “open communication” concept, says Deb Cohen, chief knowledge officer at the Society for Human Resource , which conducted a survey. Key components of their strategies:
- Build trust and retention by encouraging honest talk. Example: The entrepreneurs seek good conversations with employees so they can find out “what their needs and motivations are, why they stay, and why they leave,” says Cohen.
- Communicate in a number of ways, simultaneously. The best 25 use all-staff meetings, newsletters, bulletin boards, etc.
- Strike a two-way conversation. “The communication is from the top down and also within specific divisions where managers listen to employees and report up to the president,” Cohen says.
— Adapted from “Best Practices from the Best Employers,” Karen E. Klein, BusinessWeek.
Like what you've read? ...Republish it and share great business tips!
Attention: Readers, Publishers, Editors, Bloggers, Media, Webmasters and more...
We believe great content should be read and passed around. After all, knowledge IS power. And good business can become great with the right information at their fingertips. If you'd like to share any of the insightful articles on BusinessManagementDaily.com, you may republish or syndicate it without charge.
The only thing we ask is that you keep the article exactly as it was written and formatted. You also need to include an attribution statement and link to the article.
" This information is proudly provided by Business Management Daily.com: http://www.businessmanagementdaily.com/7570/all-talk-at-top-small-businesses "
- Queens business owner must testify about religious beliefs
- Use moonlighting, confidentiality policies to discourage outside work
- Tailor benefits message and medium for maximum impact
- New EEOC guide could spur severance-plan gripes
- Stamp out harassment fast--or risk EEOC case that snowballs out of control