- Go looking for problems, and welcome them when you find them.
- Be serious about business objectives but have fun as you pursue them.
- Remember that you can’t always control the work you have to do, but you can control the attitude you bring to it.
- Make someone else’s day with a kind word or deed. Your positive attitude will spread to other people.
- Stay present and focused as you deal with questions and challenges.
- Pick people to be part of your “secret attitude team”: those who are so positive that when you think about them, you become energized, too.
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