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Your higher calling: Restore their faith

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in Best-Practices Leadership,Leaders & Managers,Management Training

As a former Catholic priest who lived in a monastic community for 15 years, Kenny Moore has decided that the problems facing leaders are more spiritual than financial.

Now a leadership consultant, Moore says employee surveys reveal an almost-apocalyptic lack of faith and trust in senior management.

Here are some of Moore’s tips for restoring the faith:

1. Become a better communicator by keeping your mouth shut. Let people say their piece. Only then may they be willing to hear anything you have to say.

2. Eat lunch among the masses. Plop yourself down, and ask how things are going. Resist the urge to correct, solve, judge or reinterpret. You’ll hear griping, but maybe you can fix a few of the problems you hear about.

3. Carve out quiet time. It will help you become less operational and more strategic.

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