How Ford trains its vendors — Business Management Daily: Free Reports on Human Resources, Employment Law, Office Management, Office Communication, Office Technology and Small Business Tax Business Management Daily
If you rely on suppliers to stay current on technical matters, perhaps you need to train them. That’s what Ford Motor Co. did last year when it launched the Ford Design Institute, an online training center for the engineers at Ford’s suppliers.
Through the institute, the engineers learn about Ford processes in such depth that they can anticipate and correct problems with less direct involvement from the automaker. Plus, the training is flexible and cost effective, from Ford’s point of view, because users can access it anytime.
Lesson: Educating your suppliers can eliminate much of the “back and forth” that costs time and money.