After overcoming his reservations about the industry, Ross threw himself into his work and learned lessons he used for the rest of his career. They include:
- Concentrate on service. Through working with families in grief, Ross learned the value of “making sure everything is going well for people at a difficult time.”
- Use tact at all times. “If you say to people who are grieving, ‘Can I help you?’” Ross recalls, “they will say, ‘No one can help me.’ So I would say, ‘Can I be of service to you?’”
- Foster loyalty. As he moved into prominence in media, Ross continued to give his business to printers and other reliable vendors from his early years.
Like what you've read? ...Republish it and share great business tips!
Attention: Readers, Publishers, Editors, Bloggers, Media, Webmasters and more...
We believe great content should be read and passed around. After all, knowledge IS power. And good business can become great with the right information at their fingertips. If you'd like to share any of the insightful articles on BusinessManagementDaily.com, you may republish or syndicate it without charge.
The only thing we ask is that you keep the article exactly as it was written and formatted. You also need to include an attribution statement and link to the article.
" This information is proudly provided by Business Management Daily.com: http://www.businessmanagementdaily.com/7446/leadership-lessons-from-the-crypt "