Symbol’s former CEO had been fraudulently inflating revenues since 1998. In fact, Nuti discovered that accounting fraud had become a routine practice.
Instead of firing people, Nuti tried to see the problem from the perspective of employees who had lived through a period when dishonesty had become routine. He was keen enough to notice that most of the employees were angry and fearful about the changes he would make. To reassure them while he uncooked the books, Nuti:
- Overcommunicated, “with mind-numbing consistency to every associate,” what was taking place.
- Honored current employees by citing things that were being done well.
“Once in a while,” he says, “getting knocked on your ass is a good thing.”
—Adapted from “Fast Talk,” Fast Company.
Like what you've read? ...Republish it and share great business tips!
Attention: Readers, Publishers, Editors, Bloggers, Media, Webmasters and more...
We believe great content should be read and passed around. After all, knowledge IS power. And good business can become great with the right information at their fingertips. If you'd like to share any of the insightful articles on BusinessManagementDaily.com, you may republish or syndicate it without charge.
The only thing we ask is that you keep the article exactly as it was written and formatted. You also need to include an attribution statement and link to the article.
" This information is proudly provided by Business Management Daily.com: http://www.businessmanagementdaily.com/7397/how-nuti-smoothed-the-change-process "
- Warn bosses: No criticism for filing bias complaint
- Firing a boss who's racially insensitive? You can cite 'poor performance' as reason
- Head off problem employees' retaliation suits: Document all decision-making as it happens
- Terminations: 5 Tips for Avoiding Lawsuits
- Questioning employees? Avoid 'imprisonment' charge by ensuring they know they may leave