- Kodak was too hierarchical to respond quickly to marketplace trends.
- He couldn’t rebuild the company overnight.
By the mid 1980s, quality had improved 100 percent, inventories had dropped by half and on-time deliveries had risen from 82 percent to 95 percent … all without radical restructuring.
The message: If you can’t implement a perfect solution to a problem, do a great job of implementing a good solution, instead.
—Adapted from “What Leaders Really Do,” John P. Kotter, Harvard Business Review on , Harvard Business School Press.