- Talking too quickly. “Speed makes what you say seem unimportant,” says Benton, “if you’re heard at all.”
- Giving too much detail. “When you are asked the time of day, don’t explain how to build a watch.”
- Judging others too quickly. “People who ‘don’t suffer fools lightly,’” says Benton, “often end up thinking that most everyone is a fool.”
- Criticizing yourself exclusively. “Effective leaders don’t engage in too much about their own inadequacies.”
- Using weak body language and speaking voice. “Nervous gestures, poor posture and a timid tone of voice can spoil an image fast.”
- Thinking that skills are enough. “Most people want to do better in their careers and they think working harder on the technical side is all that matters,” says Benton. “Competence is generally there, [but] executive maturity as expressed in behaviors is more important.”
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