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Leading in times of intense change

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in Leaders & Managers,Management Training

If your organization operates in a fast-changing industry, you face a challenge within a challenge: The internal innovations you create must jive with wider external changes … some of which are still unknown.

Are you flying blind? Not really, because you can still innovate in a flexible way. Examples:
  • Challenge assumptions—both your own and others’—about work in progress and work to come.

  • Train people quickly in the skills they need to adapt to external changes.

  • Anticipate unpredictable behavior from employees, customers and suppliers. In other words, don’t assume you can predict what people will do next.

  • Remember that you can’t force people to change. Your job is to help them discover for themselves the necessity of doing so.
— Adapted from “Four Keys to Managing Emergence,” Ann Majchrzak, Dave Logan, Ron McCurdy and Mathias Kirchmer, MIT Sloan Management Review.

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