Leading in times of intense change — Business Management Daily: Free Reports on Human Resources, Employment Law, Office Management, Office Communication, Office Technology and Small Business Tax Business Management Daily
If your organization operates in a fast-changing industry, you face a challenge within a challenge: The internal innovations you create must jive with wider external changes … some of which are still unknown.
Are you flying blind? Not really, because you can still innovate in a flexible way. Examples:
Challenge assumptions—both your own and others’—about work in progress and work to come.
Train people quickly in the skills they need to adapt to external changes.
Anticipate unpredictable behavior from employees, customers and suppliers. In other words, don’t assume you can predict what people will do next.
Remember that you can’t force people to change. Your job is to help them discover for themselves the necessity of doing so.
— Adapted from “Four Keys to Managing Emergence,” Ann Majchrzak, Dave Logan, Ron McCurdy and Mathias Kirchmer, MIT Sloan Management Review.