Leaders on leaders: ‘We don’t listen’ — Business Management Daily: Free Reports on Human Resources, Employment Law, Office Management, Office Communication, Office Technology and Small Business Tax Business Management Daily
Funny, but the very same skills that leaders find most important for leadership— communicating and listening (43 percent)—they also consider their biggest shortcomings. At least according to a new survey.
The poll of 1,400 leaders and managers, conducted by the Ken Blanchard Group of consultants, found that 82 percent felt that they did not provide appropriate feedback, and 81 percent said that they did not listen to or involve employees in the work.
Three-quarters said leaders failed to use a style appropriate to the person, task or situation, and about the same percentage said their leaders failed to set clear goals and objectives. Nearly 60 percent felt that supervisors failed to train and develop employees.